Nyeri Town Hotel Jobs

Four Star Hotel in Nairobi Jobs in Kenya

5 Nov, 2011 Comments off

A leading four star hotel in Nairobi needs a dynamic team to fill the following positions.

1. Food and Beverage Manager

2. Restaurant Supervisor

3. Food and Beverage Waiter

4. Chef de parties (Cook)

5. Food and Beverage Controller

Qualifications

Degree or Diploma from a recognized institution
3 year working experience in the same position in a 4 or 5 star facility
Capacity to work under minimum supervision
Good Communication Skills

Send your CV by post to

HR Manager

P.O. Box 47346

Nairobi 00100
Not later than 15th Nov 2011

Hotel Industry Jobs in Kenya

27 Oct, 2011 2 Comments

Applications are invited for the following Senior Positions in an upcoming 5 Star Hotel

1) Operations Manager

2) Food and Beverage Manager

3) Front Office Manager

4) House Keeping Manager

5) Night Manager

6) Maintenance Engineer

All position require formal training in the relevant fields plus substantial experience backed by demonstrated success.

Those holding positions of assistant managers who feel that they can handle the challenges involved may also apply.

Applications to be received by 31st October 2011.

Apply to DNA 1114
P.O Box 49010 – 00100
Nairobi/ Kenya

Bar Supervisor Job Description

18 Oct, 2011 Comments off

Post Title: Bar Supervisor

Department: Bar

Sub-Department: Sheebeen

Post Responsible To: The Manager

Post Responsible For: Over 20 full-time / 5 part-time bar persons, & up to MORE THAN 10 casual staff

Job Purpose: To take complete responsibility for the running of the bar with the assistance and guidance of the
Manager.

Duties and Responsibilities

To serve customers with alcoholic, non-alcoholic beverages and wines during service hours to the standards agreed and laid down by Mohale ltd.
Cellar Management – maintaining temperature control, receiving / preparing cask ales, checking deliveries and stock rotation.
Stock – ordering of stock ensuring the levels are adequate for business levels, ensure stock rotation is carried out, dates are correct on deliveries, checking condition of cask ales and other beers and all bottles are in good condition. Maintain adequate stock of glassware for the bar.
Standards – make recommendations to the Manager for improvements in bar standards of service and maintain and improve existing standards to ensure customer satisfaction at all times. Be responsible for changes to the standard operation procedures.
To consistently work towards achieving sales targets, implementing up selling initiatives whilst maintain bar costs within budget.
Maintain accurate records in relation to ordering, deliveries, invoices and temperature control sheets. Also records of staff absence, training, timesheets, cleaning rotas and due diligence.
Training and supervision of all staff, to ensure teamwork and motivation, carry out staff appraisals and allocate work daily.
Maintain high levels of Health and Safety within the Bar and Lounge area, recording any faults or maintenance requirements. Ensure correct use of cleaning materials and equipment in line with HACCP regulations.
Ensure all monies are accounted for and accurate records of account and cash transactions are maintained. Actively promote the sale of wines and drinks to increase sales.
Attend weekly Catering Meeting and conduct monthly bar meetings.
Assist the Manager in setting and achieving Bar Objectives.
Work to a set of Key Performance Indicators through budgets and objectives.
To work in partnership with other departments within Mohale in order to provide the best possible service to our guests
Following relevant training you will also be responsible for Duty Management, which includes the following duties:

a. To undertake full operational responsibility for Sheebeen, ensuring that all areas are fully staffed and operating to their Standard Operating Procedures.

b. Ensure all Legal and Health and Safety requirements are met at all times

c. To deal with any requests or complaints from customers and staff as they arise, including maintenance issues, booking enquiries and special requests, and assisting all departments with any issues.

Essential Or Desirable Requirements

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively which includes.

Good Presentation
Cellar Management and Stock Control experience
A comprehensive product knowledge of beers, wines and spirits
Experience of providing excellent Customer Service
Ability to manage and motivate a team
Confidence and effective communication skills with Staff and Guest
Ability to keep calm under pressure
Trustworthy
An ability to plan and prioritize
Basic IT literacy
Supervisory experience in a bar or a similar environment

Email: nickmzuri@gmail.com

Bar Manager Job Description

18 Oct, 2011 Comments off

Title: Bar Manager

Responsible To: General Manager, Operations Manager

Scope & General Purpose of Job:

To direct, control and organise all staff, within your direct span of control, including the Assistant Bar Manager, ensuring customer requirements are satisfied.
To assume overall responsibility for the running of the Bar.
To attend weekly HOD meetings.
To carry out Duty Management shifts as required.
To maintain an open and accurate channel of communication with the entire Management Team.
To implement, control & review all procedures relating to stock control, cash handling, purchasing and stock & waste disposal as relevant to the bar dept.

Duties and Responsibilities:

Quality of Service: To satisfy all customer requirements by ensuring that the service is constantly maintained at a consistently high standard with particular focus on regular clientele in the Public Bar

Productivity:

To maintain and/or implement new efficient and effective work methods and systems.
To prepare and issue, according to bar practice, staff rotas which will provide adequate cover in the most effective manner.
To carry out ordering of supplies as and when necessary.
To carry out accurate cash-up procedures at end of night.
To liaise with HODs of Kitchen and other Departments regarding procedures, service, etc.
To be informed and aware of all relevant legislation regarding service of liquor, the sale of tobacco, opening hours, etc.
To be responsible for ensuring that security procedures are adhered to throughout the hotel.
To communicate regularly and efficiently with Assistant Bar Manager and HODs
To constantly strive to improve the standards of hygiene and service throughout the bar.

Cost Control:

To practice economy and to minimise any incorrect usage of any resources with particular attention given to achieving G.P %/Labour % and minimising variable expenses.
To regularly price check all beverage items bought for the operation, to ensure that we are buying at the best prices available.
To ensure all deliveries are checked in correctly and that all relevant delivery dockets/ invoices are correct.
To ensure that all services delivered within the bar operation are being charged for correctly by
To continually monitor three beverage stock items per week, and communicate any shortages to the General Manager.

Supervision:

To hold regular departmental meetings.
To direct, control and organise the assistant bar manager and all staff within your direct span of control and to ensure that the required standards are achieved and maintained.
To advise staff of unavailability, composition of dishes, information relation to drinks, wines, etc., and any other relevant information in order to ensure the efficient operation of the Bar.
To set good example for the staff with regard to punctuality, attendance, attitude and hygiene.
To liaise with the Human Resources Manager regarding recruitment needs, and to carry out interviews as required.
To train new staff in methods and procedures.
To implement Grievance and Disciplinary procedures where necessary, and report all serious breaches of discipline to Operations Manager, General Manager.
To promote and practice relevant health and safety and fire safety standards.
To provide induction training for new staff, and complete Skills Checklists within their first month of employment.
To assess training needs and provide relevant training.

Hygiene:

To practice high standards of personal hygiene at all times in terms of grooming and uniform.
To maintain the required standards of operational hygiene according to the cleaning rotas at all times.

Loyalty: To display total loyalty to the management of the Hotel in the day-to-day performance of your role.

Interpersonal Skills:

To maintain a harmonious work relationship between yourself, your assistant staff and customers.
To provide all staff with a thorough understanding of their jobs and standards of performance and to clarify duties and responsibilities.
To communicate a positive attitude, sincere interest, and to interact in a positive way with management and staff alike.
To carry out any other reasonable duties as may be notified to you by the Senior Management above.

Please Note: This Job Description is neither definitive nor restrictive and may be modified to meet changing needs.

Email: nickmzuri@gmail.com

Kenyan Jobs Website – Jobs in Kenya, Careers and East Africa Vacancies