Archive for 'Customer Service Jobs'
Clinix Healthcare Ltd Jobs in Kenya
Clinix Healthcare Ltd requires personnel to fill the following Vacancies:
- Customer Care
- Pharmaceutical Technologists
- Marketing & Business Development Executives
- Cooks
- Drivers
- Nurses
- Doctors-MBBS
- Front desk
Send your application by post giving full details to P.O Box 40195-00 100 or by hand delivery to Clinix Healthcare
Ltd Headquarters at Motor Gallery Building Ground Floor.
Application deadline 29th April 2010.
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Posted: April 23rd, 2010 under Customer Service Jobs, Drivers and Riders Jobs, Food and Beverage, Health and Medical Services, Laboratory and Pharmaceutical Technologists, Sales and Marketing.
Comments: 34
Technical Support Executives urgently required
Our Client, a BPO/ITES company is looking for 5 more Technical Support Executives to work in a first level troubleshooting role in a Contact center environment.
Duties and responsibilities
- Answer phones professionally
- Client detail capture and ticket assignment
- Resolution of ticket assigned
- Handle and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms and applications
- Identify and escalate priority issues
- Exhaustive trouble-shooting
- Follow established escalation matrix
- Follow up customer calls to confirm stability after fault resolution
- Escalation of identified faults to senior engineers within one hour troubleshooting and non resolution
- Complete call logs
- Complete call reports
Knowledge, skills and abilities
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Posted: April 22nd, 2010 under Call Centre and BPO Jobs, Customer Service Jobs, Sales and Marketing.
Comments: 10
Banking Jobs in Kenya
- Corporate Relationship Managers
- Branch Managers
- Operations Officers
- Credit and Microcredit Officers
A rapidly expanding Bank with extensive Branch network in Kenya is looking for qualified professionals to fill the following vacancies.
Corporate Relationship Managers
Reporting to the Manager, Corporate Banking, the Corporate Relationship Manager will be responsible for the following:
Key Responsibilities:
- Identifying opportunities for selling and cross-selling the Bank’s products.
- Developing business relationships between the Bank and clients.
- Establishing customer potential and credit worthiness and preparing credit proposals in line with the Bank’s credit policy and within acceptable turn-around time.
- Maintaining existing client relationships, attending to clients’ needs and managing their expectations.
Read more on Banking Jobs in Kenya…
Posted: April 21st, 2010 under Accounting and Finance, Banking and Investments, Customer Service Jobs.
Comments: 5