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Office of the Prime Minister

Performance Contracting Department

Short Term Consultancy

To Develop Information, Education and Communication (IEC) Strategy and to Undertake Publicity Campaign on Implementation of Citizens Service Delivery Charter

Background

The GOK has been implementing public sector reforms geared towards regulating the manner, propriety and effectiveness of the services offered by public institutions. This is in recognition that the quality of these services has significant impact on and contributes to socio-economic development and welfare of the citizens.

The broad objective of public sector reforms is to increase customer satisfaction with public services, ensure accountability for utilization of public resources and to facilitate creation of competitive advantage for the country.

This has been achieved largely through introduction of performance contracting system as the national public sector management accountability framework.

This has been achieved through introduction of performance contracting system as the management accountability framework for public service. Performance contracts help to improve service delivery to the public by ensuring that top-level managers are accountable for results, and in turn hold those below them accountable. They also assist in reversing the decline in efficiency and ensuring that resources are focused on attainment of the key national policy priorities of the Government.

Performance contracts are designed to address all management perspectives including financial stewardship, customer satisfaction, institutional capacity as well as operations and procedures.

Customer satisfaction is a key component in service delivery perspective of a performance contract. To address this perspective, all public institutions on performance contract have developed citizens’ service delivery charters.

The citizen’s service delivery charter is a statement of quality by an institution to its customers on the levels of services they should expect from that institution. It includes information on the duration the service is expected to take, the requirements before the service is rendered and the cost of the service. It also stipulates procedure to be followed in the event services are not commensurate with the service standards indicated in the charters.

The Performance Contracting Department with support from development partners seeks to engage a consultant to:

1. Undertake development of IEC strategy on performance contracting system;
2. Oversee the development of publicity materials to educate the public on service charters and performance contracts; and
3. Roll out a media campaign to educate and inform the public on the right to quality services and on their duty to hold senior managers accountable for results.

Objective of the Consultancy

The objective of the consultancy is three fold:

1. to inform and educate the members of the public on performance contracts as management accountability framework,

2: to sensitize the public on citizen service delivery charters to empower Kenyans to know their right to quality and timely services, and to demand timely services from public servants.

Application process

For the full Terms of Reference (ToR) and requirements please visit

UNDP Kenya’s Website: http://www.ke.undp.org/index.php/procurements

A technical proposal in a sealed envelope clearly marked “RFP /UNDPKEN/02/2011 – Development of IEC Strategy and undertake publicity Campaign” should be dropped at the UNDP TENDER BOX placed at the main entrance reception of UN Complex in Gigiri and addressed to:

The Deputy Country Director (Operations)
United Nations Development Programme Kenya,
Block Q, UN Complex Gigiri, PO Box 30218, 00100
Nairobi, Kenya

The closing date for submissions is Monday, 14 March 2011 by 12.00 Noon Kenya Time.

A pre-bidding conference will be held on Friday 4 March 2011 at 10.00 a.m. at KICC 11th floor.

UNDP Kenya reserves the right to accept or reject any submissions

Office of the Prime Minister

The Performance Contracting Department

Consultancy to Develop and Manage Performance Management Software

Background

The Government of Kenya has, in the last seven years, been implementing public sector reforms that are geared towards regulating the manner, propriety and effectiveness of the services offered by public institutions. This is in recognition that the quality of these services has significant impact on, and contributes to socio-economic development and welfare of the citizens.

The broad objective of public sector reforms is to increase customer satisfaction with public services, ensure accountability for utilization of public resources and to facilitate creation of competitive advantage for the country. This has been achieved largely through introduction of performance contracting system as the national public sector management accountability framework.

The Performance Contracting Department is in the process of procuring a Performance Management Automation Software with capacity to enable top managers of public service institutions continuously monitor performance in real time, in both head offices and downstream offices throughout the country.

The purpose of automating performance management is to:

• ensure real time and continuous monitoring and evaluation of performance public in ministries and accounting departments;
• ensure information is consistently measured across the entire spectrum of individual ministries/departments;
• consolidate focused information which is pertinent to decision making; and
• Provide a mechanism for highlighting issues needing attention.

The software will be first piloted in select ministries.

The system should be robust enough to integrate existing monitoring and evaluation processes and capture implementation by ministries of Vision 2030 and other national priorities including development projects.

Objective of the Consultancy

• To develop performance management information system infrastructure including the basic and supporting architecture;
• Procure, install and operationalize the performance management system software in Ministries and Accounting Departments;
• Roll out and train key officials on real time monitoring and evaluation;
• Integrate monitoring and evaluation systems in the public service.

Application process

For the full Terms of Reference (ToR) and requirements please visit

UNDP Kenya’s Website: http://www.ke.undp.org/index.php/procurements ;

the UN Global Market Place: www.ungm.org/Notices/Notices.aspx or

the UNDP HQ Website: http://procurement-notices.undp.org

Sealed proposal documents comprising the technical proposal and the financial proposal in separate sealed envelopes
clearly marked “RFP /UNDPKEN/02/2011 – Procurement of Performance Management Software” should be dropped at the UNDP TENDER BOX placed at the main entrance reception of UN Complex in Gigiri and addressed to:

The Deputy Country Director (Operations)
United Nations Development Programme Kenya,
Block Q, UN Complex Gigiri, PO Box 30218, 00100
Nairobi, Kenya

The closing date for submissions is Monday, 14 March 2011 by 12.00 Noon Kenya Time.

A pre-bidding conference will be held on Friday, 4 March 2011 at 12.00 Noon. at KICC 11th floor.

UNDP Kenya reserves the right to accept or reject any submissions

Vacancy: ICRAF-CATIE Interdisciplinary Scientist

About our organizations

The World Agroforestry Centre (also known as the International Centre for Research in Agroforestry or ICRAF) is an independent research institution which generates science-based knowledge about the role trees play in agricultural landscapes and rural livelihoods. As part of the Centre’s work to bring tree-based solutions to bear on poverty and environmental problems, researchers – working in close collaboration with partners – are developing new technologies, tools and policy recommendations for increased food security and ecosystem health.

The Centre’s headquarters are located in Nairobi, Kenya, and research is conducted in 23 countries in Africa, Asia and Latin America. ICRAF is a member of the Consortium of the Consultative Group on International Agricultural Research (CGIAR) through which research and development support is received from over 50 donors.

The Centro Agronómico Tropical de Investigación y Enseñanza, (CATIE) is a regional institution which carries out research, provides higher education and implements pilot development projects in the fields of agroforestry (with cocoa, coffee and silvopastoral systems), ecological agriculture, forest and biodiversity and various other related fields in Mesoamerica and other countries in Latin America and the Caribbean. It has its headquarters in Turrialba, Costa Rica with country offices throughout the Central American region.

To learn more about ICRAF and CATIE, please visit our websites: www.worldagroforestry.org and www.catie.ac.cr

About the position

ICRAF and CATIE have created a new position for an ICRAF scientist to be based at CATIE to forge closer links amongst the two institutions through the development of joint agroforestry research. The position involves the following overall remit and specific tasks.

The overall remit is to lead the development and implementation of a coherent joint agroforestry research programme that realises opportunities from the complementarity of ICRAF and CATIE as institutions. This will be done in liaison with ICRAF Global Research Project leaders, the ICRAF Amazon Co-ordinator, the Research Director at CATIE and other scientists at CATIE and ICRAF, There are three main goals of the position.

• To develop and implement research on agroforestry science that underpins rural livelihoods and environmental sustainability in Mesoamerica and the Amazon Basin.
• To design research proposals and capture funding for joint CATIE-ICRAF activities in Mesoamerica and the Amazon basin.
• To strengthen the links between ICRAF, other international research centres with global agroforestry research interests and CATIE.

Specific tasks involved will include (but not be restricted to) the following elements, grouped according to the major functions of the position with an indicative time allocation to each function.

Research (65%)

• Develop a collaborative research programme for ICRAF in the Mesoamerican region, linking it with ICRAF’s research structure and the CGIAR consortium research programme 6 “Forests, Trees and Agroforestry” while maximizing benefits from harnessing complementarity with CATIE research expertise and experience.
• Actively participate in agroforestry research at CATIE potentially including work on coffee and cocoa agroforestry systems, silvopastoral systems and climate change. The balance of research focus is flexible and will depend on the expertise and interests of the person recruited and on CATIE’s portfolio of R&D projects in the region.
• Collaborate in the design and development of ICRAF’s agroforestry systems research agenda in the Amazon region.  The Amazonian state of Acre is a member of CATIE and could be one of the territories for joint ICRAF-CATIE interventions in the Amazon basin.
• Establish rapport with national AF stakeholders and multi-stakeholder platforms or networks in Mesoamerica and the Amazon region.
• Supervise PhD and Masters research students.
• Publish high impact scientific journal articles.

Developing the partnership between ICRAF and CATIE and associated resource mobilization (20%)

• Establish a strong partnership programme with CATIE, held together by a joint research programme and projects (see above).
• Identify possible donors for the region and develop proposals to mobilize resources from them.
• Help position CATIE as the major scientific cooperation platform for various CGIAR consortium research programs in Central America (principally CRPs 1.2, 6 and 7 – integrated agricultural systems (humid); trees and forests and climate change).
• Facilitate and strengthen the links between CATIE, a key regional centre and various CGIAR centres operating in Central America (ICRAF, CIFOR, CIAT and Bioversity).
• Convene periodic meetings to strengthen and review the presence of ICRAF in the region.

Administration and communication (15%)

• Establish an ICRAF liaison office at CATIE with the aim of strengthening ICRAF- CATIE collaboration, collaboration with CGIAR  Centres as well as other international research organizations working with CATIE’s MesoAmerican research and development platform.
• Develop a communication strategy and a database of agroforestry (AF) stakeholders in the MesoAmerican region, including identification of their agroforestry needs.
• Develop and share agroforestry publications to promote agroforestry in the MesoAmerican region and further integrate CATIE’s research output into the global agroforestry research and development arena.

Requirements

• Must have a Doctorate in  a relevant field
• Must have five years relevant work experience
• Exceptional interpersonal and writing skills
• Competence in research design and data analysis in an NRM context
• Positive attitude to developing collaborative research
• Flexible attitude to travel and other requirements to capture resources and implement research for development in a tropical context
• Working knowledge of written and spoken Spanish and English.

Terms of offer

The position is offered by the World Agroforestry Centre for a scientist to be based at the CATIE headquarters in Turrialbla.

ICRAF is an equal opportunity employer and offers a collegial and gender-sensitive working environment. We believe that staff diversity promotes excellence and strongly encourage applications from qualified women. This position is on international terms and will be for an initial period of three (3) years, renewable subject to nine (9) months probation period, assessment of performance, continued relevance of the position and availability of resources.

How to apply

Applications for the position must include:

• A cover letter illustrating your suitability for the position against the listed requirements and salary expectations
• A detailed curriculum vitae
• The names and addresses of three referees, including telephone, fax numbers and email addresses.

All correspondence should be addressed to the Human Resources Unit, World Agroforestry Centre (ICRAF), PO Box 30677, Nairobi, Kenya OR via email: icrafhru@cgiar.org and should indicate “Application for ICRAF-CATIE Interdisciplinary Scientist” on their application letters and email submissions.

Applications will be considered until 15th April 2011 or until a suitable candidate is identified and selected. Interviews of short listed candidates will be held in Turrialba, Costa Rica in the week of 22-27th May, 2011 with an expectation of the successful candidate assuming the position from September 2011. Please note that only short-listed applicants meeting the above requirements will be contacted.

About our Organisation

CIMMYT is committed to improving livelihoods in developing countries. Through strong science and effective partnerships, we create, share, and  use knowledge and agricultural technology to increase food security, improves the productivity and profitability of farming systems, and sustain natural resources in developing countries.

CIMMYT is an international non-profit research and training center with direct links to about 100 developing countries through offices in Asia, Africa, and Latin America. We participate in an extensive global network of people and organizations who share similar development goals, including the public and private sector, non-governmental and civil society organizations, relief and health agencies, farmers, and the development assistance community.

The Position

The incumbent will work under the supervision of the Senior Administrator: – Providing general administrative support to the CIMMYT Kenya office by ensuring smooth flow of activities by:

Administration and Asset Management

• Provide administrative support to staff of CIMMYT-Kenya
• Prepare routine correspondence and communication
• Maintain and update the CIMMYT Kenya Assets register by ensuring that all assets are insured, labeled correctly and changes to the assets location, conditions are reflected in the register

Procurement

• Carry out all International and local purchases for the CIMMYT Kenya office
• Take part in the preparation of ToR, evaluation of technical & financial proposals for selection of various service providers
• Prepare all procurement related documentation; requisitions, purchase orders, GRN
• Maintain a rational supplier database and ensure that procurement is carried out in compliance to programme needs, standards, policy and best practice
• Coordinate with suppliers and respective budget holders for payments, authorization of all purchases ensuring that supporting documentation is complete in all respects before submitting documents to finance
• Alert the relevant staff/field office about the receipt and dispatches and coordinate with them, as it may be necessary
• Implement standard procurement processes and systems

Protocol

• Liaise with the Ministry of Foreign Affairs, Kenya Revenue Authorities and other government authorities with regards to processing of re-entry permits, notification of arrival and departures, driving licenses, PIN certificates among others for expatriate staff.
• Process through the relevant government authorities Duty and VAT exemptions and claims on all imports, exports and purchases made

Workshops

• Assist in  planning and executing of workshops and meetings during peak seasons
• Any other duties as assigned

Requirements

• A Bachelor’s degree from a recognized institution in Business, Management, Finance or equivalent
• Diploma in purchasing and supplies will be an added advantage
• At least 3 years practical hands on work experience in administration and procurement in an International NGO
• Computer literacy (Ms Office, internet)
• Possess the highest degree of ethics, integrity and professionalism that are sound for procurement activities
• Good organization skills and ability to work under pressure

Terms of offer

The World Agroforestry Centre is an equal opportunity employer and offers a collegial and gender-sensitive working environment. We believe that staff diversity promotes excellence and strongly encourage applications from qualified women.

This position is on local terms and will be for an initial period of three (3) years, renewable subject to six (6) months’ probation period, assessment of performance, continued relevance of the position and availability of resources.

How to apply

Applications for the position must include:

• A cover letter illustrating your suitability for the position against the listed requirements and salary expectations
• A detailed curriculum vitae
• The names and addresses of three referees, including telephone, fax numbers and email addresses.

All correspondence should be addressed to the Human Resources Unit, World Agroforestry Centre (ICRAF), PO Box 30677, Nairobi, Kenya OR via email: icrafhru@cgiar.org and should indicate “Application for Administrator CIMMYT” on their application letters and email submissions.

Applications will be considered until 5th March 2011:  Please note that only short-listed applicants meeting the above requirements will be contacted.

Only shortlisted applicants meeting the above requirements will be contacted.

We invite you to learn more about ICRAF and CIMMYT by accessing our web sites www.cimmyt.org and www.worldagroforestry.org

About our organization

The World Agroforestry Centre (also known as the International Centre for Research in Agroforestry or ICRAF) is an independent research institution which generates science-based knowledge about the complex role trees play in agricultural landscapes and rural livelihoods. As part of the Centre’s work to bring tree-based solutions to bear on poverty and environmental problems, researchers – working in close collaboration with partners – are developing new technologies, tools and policy recommendations for increased food security and ecosystem health.

The Centre’s headquarters are located in Nairobi, Kenya, and research is conducted in 23 countries in Africa, Asia and Latin America. We are supported by the Consultative Group on International Agricultural Research (CGIAR) and receive funding from over 50 different donors.

To learn more about our organization, please visit our website: www.worldagroforestry.org

About the position

The position of Human Resources Assistant will be based at our headquarters in Nairobi, Kenya and will report directly to the Human Resources Specialist. The roles will include: Provide HR Administrative and operational support, frontline customer service to all ICRAF staff and Hosted Institutions, support in: Performance management, Contracts management, Workforce Planning, Recruitment and selection, HR information system, Records management, Provide administrative support to the unit

Requirements

• 1st degree in Human Resource Management or equivalent
• 2 years work experience in a busy office providing HR administrative support to a team.
• Knowledge of HRM systems and labour laws
• Experience in Human Resource Management Information System
• Ability to demonstrate strong planning, administrative, written and oral skills
• Experience of delivering strong customer service with ability to identify client needs for appropriate solutions
• Good interpersonal skills, ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect to diversity

Terms of offer

The World Agroforestry Centre is an equal opportunity employer and offers a collegial and gender-sensitive working environment. We believe that staff diversity promotes excellence and strongly encourage applications from qualified women.

This position is on local terms and will be for an initial period of three (3) years, renewable subject to six (6) months’ probation period, assessment of performance, continued relevance of the position and availability of resources.

How to apply

Applications for the position must include:

• A cover letter illustrating your suitability for the position against the listed requirements and salary expectations
• A detailed curriculum vitae
• The names and addresses of three referees, including telephone, fax numbers and email addresses.

All correspondence should be addressed to the Human Resources Unit, World Agroforestry Centre (ICRAF), PO Box 30677, Nairobi, Kenya OR via email: icrafhru@cgiar.org and should indicate “Application for Human Resources Assistant” on their application letters and email submissions.

Applications will be considered until 06 March 2011.

Please note that only short-listed applicants meeting the above requirements will be contacted.