XRX Technologies Limited Customer Service Engineer (internship program)

Position: Customer Service Engineer (internship program)

Department: Technical Department

Reports To: Technical Manager

Nature and Scope of the Position

  • Technically minded and customer-focused individuals to join our dedicated service team in Nairobi and Environs.

Duties

The successful incumbent will be required to:

  • Work with Field service Engineers to repair and maintain machines in various sites around Nairobi and environs.
  • Carry out work activities including hardware / Operating System Software maintenance and installation as prescribed in the service manuals and by the Team Leader or Technical Specialist in the most efficient manner.
  • Maintain levels of performance consistent with Key Performance Indicators
  • Maintain tools, laptop, and service manuals.
  • Carry out calibrations on MFP to maintain optimum high print quality
  • Carry out preventative maintenance as directed by the Helpdesk administrator
  • Establish and maintain high customer relations to ensure customer satisfaction.
  • Provide accurate call report at the end of each service call.

The successful incumbent will possess:

  • A Strong understanding of digital technology, PC literacy and networking fundamentals.
  • Good interpersonal, communication and presentation skills.
  • Ability to work within a team environment with minimal supervision;
  • Initiative and problem solving skills.
  • Proven commitment to customer satisfaction.
  • It would be advantageous for candidates to possess knowledge of Color & Mono MFDs and light production range of products, however training will be provided to the successful incumbent.
  • Ensuring proper utilization and maintenance of equipments, assets and facilities

Qualifications

Academic

Essential: Studying  Electrical Engineering, IT or HND from reputable polytechnics and universities.

Desired: Various professional certifications

Experience

  • Fresh from university or college

Work related skills

  • Good organizational skills
  • Aggressive and Result Oriented
  • Highly motivated
  • Good problem solving skills
  • Good leadership qualities and people oriented skills

Personal attributes

  • Ability to work under pressure
  • Trustworthy
  • Team player
  • Strong interpersonal skills
  • Strong customer relation skills

Complexity and difficulty of the work

  • A demanding job that requires high level of accuracy and integrity

Successful performance standards

  • Ensuring smooth running of the office
  • Needs to plan ahead thus be pro – active
  • High level of accuracy
  • High level of confidentiality

This job description is meant to be only a representative summary of the duties and responsibilities performed by the jobholder.

The jobholder may be requested to perform job-related tasks other than those stated in this description.

The jobholder is expected to perform in a manner consistent with the values and philosophy of   “XRX Technologies”

The cv’s should be sent to careers@xrxtechnologies.co.ke and the closing date is 8th September 2010.

Chemonics /Kenya Pharma Job Vacancies

  1. Contracts & Invoicing Assistant
  2. Field Agent

Chemonics /Kenya Pharma is a USAID funded project that seeks to establish and operate a reliable, sustainable pharmaceutical supply chain management system. Its aim is to distribute drugs for the care and treatment of persons with HIVIAIDs in Kenya
Chemonics/Kenya Pharma has the following vacancies;

Position: Field Agent
Ref:
KP-FA001
Location: Meru

Position Description

Field agents serve as the first point of contact with service delivery points in the assigned region and will be responsible for ensuring that assigned SDPs are well supported and stocked to meet the Kenya Pharma objective of ensuring uninterrupted supply of ART commodities

Field agents will report to the Regional Manager of their respective region. It is a full-time position, currently anticipated to last for the duration of the contract.

Tasks

  • Carry out physical stock inventory, inspect bin card records for accuracy, compare physical inventory and bin card records and recommend appropriate action.
  • Gather information on ART patients per regimen and report data on stock position to Nairobi team to be used in forecasting and quantification for procurement.
  • Gather additional site specific information on other factors that impact patient needs and numbers to assist Kenya Pharma in servicing the service delivery points.
  • Submit all reports and orders by agreed deadline
  • Monitor storage conditions and capacity of the assigned SDP to handle increased workload.
  • Raise storage capacity concerns and quality Issues with the regional managers to Identify ways to address any challenges.
  • Submit monthly operations report to regional manager highlighting key issues requiring immediate follow up and any feedback from SDP that may help to improve service delivery.

Qualifications

  • Bachelors degree holder
  • 2-3 years experience Working handling commodities in Kenya
  • Good understanding of the health systems in Kenya especially government health facilities will be an added advantage.
  • Demonstrated ability to work in a team.
  • Excellent written, oral communication and computer skills (Microsoft Office Programs)

Job Title: Contracts & Invoicing Assistant
Ref:
KP-FIN001
Location: Nairobi, Kenya

Position Description:

The Invoicing Assistant assists the Director of finance and administration and the accountant in all aspects of the protect accounting and financial management.

S/he will process accounting transactions according to the general principles of accounting and the Chemonics policies and procedures

S/he must also follow the clients (USAID) and local government regulations.

Tasks:

Financial management and record keeping

  • Maintain and verify procurement vendor contracts and transactions.
  • Liaise with subcontractor on procurement timing and deliverables in relation to invoicing.
  • Maintain and update subcontractor agreements and invoices.
  • Verify procurement vendor and subcontractor Invoices and make sure all supporting documents are received and correct.
  • Enter invoicing data into ACCESS software.
  • Prepare Invoice payment requests.
  • Monitor vendor and subcontractor payments and outstanding balances
  • Track the invoices/payments against the contract ceilings with each vendor and subcontractor.
  • File contracts, invoices, and all related supporting documents.
  • Assist in reconciling contract payable accounts
  • Review and reconcile field accounts balances.

Communications and information management:

  • Assist the director of finance and administration and the project accountant in responding to questions from USAID, home office, project partners, and vendors

Contract management:

  • Gather supporting documentation requested by auditors.
  • Assist accounting staff, as needed.

Qualifications:

  • Bachelor’s degree in Accounting or Finance required. Minimum of CPA section 3 preferred.
  • Minimum three years experience in accounting and administrative support.
  • Computer literacy In word processing and spreadsheets (Word and Excel)- Basic knowledge of Microsoft Access preferred.

Send CV and cover letter with three professional referees to recruit@kenyapharma.org no later than September 3rd 2010. Make sure you quote the reference number of the position on the subject line.

Freelance Sales Executives Job Vacancies

Are you

  • aggressive, resource oriented and highly self motivated?
  • professional and resourceful?
  • a team player and able to influence and inspire confidence in others?
  • aged between 21 and 30 years?

Do you

  • hold a diploma in sales & marketing?
  • have minimum two (2) years working experience?
  • hold a valid Kenyan driving licence with over two (2) years accident free driving experience?

If you answered yes to all of the following, then you need to send your application, testimonials, certificates, CV and contacts before or on 3d September 2010 to: info@carmaxea.com

Persons who do not meet the above criteria need not apply.

VSF-Belgium LESP Policy Advisor Job Advertisement

VSF-Belgium is a recognized developmental International NGO founded in 1995 working with disadvantaged communities to increase their standards of living, improve food security and livelihood sustainability through improved animal health and animal production.

In East Africa, our programmes focus on community based animal health services, capacity building of local institutions and governments, conflict mitigation and sustainable natural resource management.

Position Title: LESP Policy Advisor
Duty Station:
Juba, South Sudan
Duration: 1 Year renewable
Deadline for Application: 13th September 2010
Availability: September 2010

Context

VSF B is looking to recruit a highly motivated individual that is capable of managing a multi disciplinary team and delivering timely project outputs. The LESP Project supports and builds the capacity of MARF to establish effective and sustainable disease surveillance systems and to develop policy on control of priority livestock diseases, animal health service delivery and other key livestock development issues.

Role

The LESP Policy Advisor will assist the Government of Southern Sudan Ministry of Animal Resources and Fisheries (GoSS MARF) in the implementation of an effective and sustainable livestock Epidemio-surveillance System in Southern Sudan.

This will involve provision of strategic leadership and management; ensuring that MARF is supported in addressing policy and strategic challenges of the epidemio-surveillance sector in line with agreed time frames and lobbying for the necessary financial, human and other resources for the implementation of related plans. The LESP Policy Advisor reports to the LESP Technical Advisor and externally to the Director General of Veterinary Services within MARF.

Responsibilities

Actively supporting MARF by integrating the technical Assistance within MARF to define adequate policies and strategies for an effective and sustainable Epidemio-surveillance system including appropriate budgeting and planning for animal health at GoSS and state levels with special focus on:

  • Effective veterinary service delivery, improving the links between the MARF headquarters and state veterinary units.
  • Performance management and monitoring implementation of policy decisions in line with set bench marks and time frame.
  • Integration of community animal health workers into the livestock disease surveillance system in order to secure a constant veterinary presence on the field.
  • Planning and establishment of the animal disease surveillance system, in line with the results of the current mission on the assessment and prioritization of important animal diseases.
  • Support MARF in lobbying for financial resources and proper budgeting for a sustainable Epidemio-surveillance System.
  • Ensuring sustainability of LESP and the planning and setting aside of resources by MARF to achieve this.
  • Support in policy formulation within MARF with special focus on integration of community animal health workers into the livestock disease surveillance system

Essential or Minimum Requirements

Education

  • Qualification in Development studies / Business Administration / Public Administration or related field with post graduate degree or equivalent

Knowledge and experience

  • At least 10 years experience at management level preferably in the domain of public sector support, including policies, planning and budgets.
  • Excellent managerial and coordination skills
  • Working experience with international agencies with good programme management skills.
  • Excellent report writing skills.
  • Excellent knowledge of policy development and guidance.
  • Experience and expertise with institutional and capacity assessment, policy analysis and planning including in decentralized set ups.
  • Working experience in Sudan desirable.

Skills & Competence

  • Financial and budgeting, formulation and tracking
  • Diplomacy, leaderships and facilitation
  • Vulnerability and stakeholder analysis
  • Training
  • Manage and motivate a (multicultural) team
  • Organizational, planning and coordination
  • Communication, reporting and presentation,
  • Ability to prepare and present technical material to audiences at all levels
  • Problem analysis and ability to identify and propose solutions to challenges
  • Computer & IT

Attitudes

  • Identify him/herself with the mission, vision and values of VSF – B
  • Display intercultural sensitivity
  • Respect in dealing with others
  • Willingness to travel and work in remote field locations
  • Team player
  • Self Motivated and positive outlook
  • Conflict sensitivity

Please send your application letter, CV and list of 3 references by e-mail (reference “LESP Policy Advisor”) on or before 13/09/2010 to recruitment@vsfb.or.ke

This vacancy is open to male and female candidates.

Only short listed candidates will be contacted.

For more information: www.vsfbelgium.org

Scientific & External Affairs Manager Job Vacancy

Our client is a global multinational Food & Beverage company, worldwide leader in most of its category portfolio. With global or local specific brands and products, the core focus is to meet the diverse needs and preferences of consumers all over the world.

Operating in Africa for more than 80 years, the Company has 5 markets within, the Equatorial African Region being amongst them. The regional operations are co-ordinated from Nairobi, Kenya to offer shared service across countries in Central, East, part of Southern Africa including the Island markets and Horn of Africa.

With this regional expertise, the Company aims at enhancing the business potential of this region, which is seen as an important source of future growth, and bring it up to the level of performance that the Company experiences in other regions of Africa and the world.

By reinforcing business and product categories focus, making operations more efficient, developing cross fertilization or enhancing peoples’ knowledge transfer and empowerment, this shared service expertise is expected to accelerate growth and meet the company’s high ambition for the Region.

Our client continues to be viewed as one of the leading global companies in Corporate Social Responsibility, particularly in the developing world. Being a committed leader in environmental performance, they ensure that natural resources are preserved and that waste management enjoys much attention in all operations worldwide. The company is an equal-opportunity employer with robust talent management policies, and systems.

They value and reward individual and team contributions to business results.

Job Purpose

  • Issues management: Assist in development of logical & strategic approach to key issues.
  • Execute communications and lobbying initiatives.
  • Develop, plan and execute public relations programs that enhance the external perceptions of the Company. Interact and works closely with Corporate & Public Affairs
  • Corporate objective is to be acknowledged as the leader in Nutrition by Healthcare Professionals, Governments, NGO’s, customers, consumers and competitors. The Manager will build the most respected, knowledgeable and trustworthy franchise and be the scientific partner for the Medical and Scientific community.
  • Ensure communication materials are scientifically correct and deliver on the Company’s objectives
  • Ensure Company website delivers on key objectives of usage by health professionals and adding value to their activities

Responsibilities

Issues Management

  • Develop background information on arising issues of concern; analyze their potential impact and present recommendations. Remain current with Nutrition issues.

Partnership Building

  • Serve as a contact for and develop partnerships with Public Policy leaders, Civic Leaders, Government and NGOs. The Manager will be responsible for ‘Relation Creating initiatives/ activities’ amongst key stakeholders in order to communicate issues of importance for the Nutrition Business.

Activity Organizing & Planning

  • Actively lobby in all Regional countries in order to get balanced local codes in line with the WHO guidelines (where code is not legislated yet). Encourage governments to set up relevant monitoring bodies as regards their local codes or WHO codes

Liaison

  • Become the key liaison person and maintain positive relations with Key Opinion Leaders, WHO Regional and local offices and be seen as the knowledge partner. Handle PA/PR requirements together with local teams. Arrange lobbying meetings between members and politicians.

Representation

  • Represent Company’s position to Government, Local Authority, Interest groups, Associations and organizations. Provide leadership in the organization on all WHO related issues.

Image Building

  • Ensure Company maintains a consistent image and profile as a responsible corporate citizen.

Media Activities

  • Monitor media coverage of issues of significance to the Company and work with Corporate Affairs in proactive media relations and in handling all media enquiries for the Company

Resource centre

  • Establish a functional Nutrition Resource centre. Attend Scientific meetings, conduct and analyze relevant presentations; and provide feedback.

Requirements

  • Tertiary education in Nutrition
  • Experience and knowledge of local culture within Regional countries
  • Superior communication, interpersonal and networking skills
  • Experience in generating Scientific Reports
  • Experience in updating Website content and administration.
  • Ability to prioritize and understand value and context of relationships
  • Experience and confidence in working with people at different levels
  • Ability to recognize key issues, threats and opportunities for policy and lobbying objectives
  • Generate and build relationships with Partner Organizations within Regional countries

How to apply:

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 6th September 2010.

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Web: www.adeptsys.biz

Only short listed candidates will be contacted.

Please note that we do not charge fees for receiving or processing job applications.